The Message is YOU: Practical Tips for
Powerful Presentations
"The Message Is You" helps audience members bring their own individuality and authenticity into presentations and speeches. Audience members get to practice what they've learned at the end of the talk in the fun, interactive presentation.
Lunch and networking 11:00AM-11:30AM
Program 11:30AM-1:00PM
$30 Members / $35 Non-members
Speaker - Jim Comer
Professional Speaker; Speech Coach; Writer; Author 
The Business of Leadership
A uniue approach to developing leaders within your organization
The "Business of Leadership" is NOT another call center training course. It IS a well rounded development program that helps leaders and those identified for leadership understand how business works and how to make the transition from Individual Contributor to supervisor or manager. Be one of the first to get certified in a program that will fast become an industry standard!
>>Download brochure >>Download course agenda
10 monthly sessions | March-December, 2012
$895 Members | $1195 Non-members
(monthly billing available)
5 Things You Should Stop Doing In 2012 more>>>
Click below for information or to join online now
- Contact Centers
- Industry Partners
Hiring? Post your job on our website for free. Click this link to find out how >>
2012 Fall Symposium Call for Speakers
Do you have knowledge our members can benefit from?
Do you have experience presenting to and interacting with large groups of adults?
If you answered YES to these two questions, we’d like to talk with you about presenting at our annual conference. Scheduled for September 19-20, 2012 our Fall Symposium is attended by more than 200 industry partners and customer service professionals. We have opportunities for a keynote speaker and 9 workshop presenters. more>>>
