National Instruments is seeking a proactive and dynamic operations professional to develop and drive regional operations support plans for the Americas in collaboration with our field sales team and operations management.
Key Responsibilities:
•· Develop regional integrated operations support plans.
•· Define a framework for standard vs higher level of services for operations engagement with sales including defining and tracking of key performance metrics.
•· Monitor large sales opportunity reviews for operational support needs.
•· Drive the process of forecasting inventory to our Planning organization from sales opportunity and account reviews.
•· Own & maintain relationships with account purchasing agents/buyers.
•· Build & own customer operations profiles for all focus accounts.
•· Construct proactive operations processes to support account needs.
•· Partner with Global Operations on support of large, global deployments.
Minimum Requirements:
· Bachelor’s degree preferably in a business or communications field
· 5+ years in Operations experience preferred
· Past experience supporting a field sales organization including the use of CRM tools & processes
· Past experience supporting key accounts
How to Apply:
All resumes must be submitted online at ni.com/employment under Experienced, Sales, Customer Operations, Service Center. No calls or e-mails accepted from candidates.